Triplex Engineering Technology Co., Ltd. (TET) was established in 1999 and has been a professional organization pioneering the establishment of the Electraulic Actuator as a solution for many difficult applications in several industries. Initially TET strived to visit potential users for product presentations and was able to receive critical feedback from potential users. After a few years trial orders were obtained from potential customers and placed in applications, considered critical by plant engineers. During the trials, clients realized that superior performance was accomplished including accuracy, reliability, durability and lack of constant maintenance. With word of mouth references among customers, TET has built a successful business.
In 2008 many industrial aftermarket services were unable to respond immediately to the rapid growth of orders and opportunities for sales declined. TET was determined to work hard to turn the crisis into an opportunity. By concentrating on internal sales and technical training and implementation of Standard Operating Procedure (SOP) TET was able to show that along with professional sales efforts maintenance/ service was available upon request.
In 2011 REXA honored TET as the outstanding representative in Asia and was established as the exclusive authorized representative in Vietnam.
In 2016, a Service Branch was established in DaCheng, Changhua County. This branch is a REXA Authorized Service Center managing customers in Taiwan and Asia.
Spirit of Enterprise
TET established, from the first day of operation, a sincere desire to provide technological products with a professional technical service team and make customers’ needs and satisfaction the first priority. By establishing the 24/7 service center TET gained the support and trust from a number of clients and goodwill has been established.
TET has a variety of customers in different industries such as oil refining, petrochemical, power, steel, etc. With the evolution of technology and changes in the global environment, the issues of energy efficiency and energy saving/ cost effectiveness are important trends in the future. By offering technology-based solutions and professional aftermarket service TET is set to continue the practice of offering customers the best solutions to existing and future application problems.
TET has established the following guidelines regarding the Asian markets.
- Develop the Vietnamese market by introducing and sharing the years of expertise in process control to the local markets. Since being appointed the exclusive representative in Vietnam in 2011, TET has provided service to Formosa Ha Tinh Steel Corporation’s Blast Furnace / Coke Oven / Energy Division, Formosa Industries Corporation, Noi Bai Airport Aviation Fuel Service JSC, Vinacomin Group - Cao Ngan Power Plant.
- As most REXA Electraulic Actuators are applied to critical applications, TET will seek opportunities to extend our service to integrated critical applications, assist users to optimize production, and continue to expand our enterprise spirit of Sustainable Development.